For micro businesses and trial users
getting started.
Priced per conversation, not per user
Add your whole team at no extra cost. Upgrade only when your conversation volume grows.
Monthly
Annually
Save 25%
Free
$0
Free forever — no credit card required
Pro
popular
$18
/ month
Billed annually
For professional teams and small businesses scaling support.
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100 AI conversations
Total human to AI conversations per month across workspaces
Unlimited users
Webchat & WhatsApp channels
5 workspaces
1,000 indexed pages
Each web page or document counts as one indexed page
Multiple AI agents
Each workspace enables deployment of one AI agent
10,000 contacts
10,000 conversation history
Livechat and email support
.
Business
$44
/ month
Billed annually
For growing SME businesses that need advanced automation.
400 AI conversations
Total human to AI conversations per month across workspaces
Unlimited users
Webchat & WhatsApp channels
10 workspaces
2,000 indexed pages
Each web page or document counts as one indexed page
Multiple AI agents
Each workspace enables deployment of one AI agent
30,000 contacts
Unlimited conversation history
Livechat and email support
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Trusted by growing teams
Add services when you need them
Competitive pricing for channels and AI responses
Connect your WhatsApp Business Account
Conversations are charged directly by WhatsApp Business
WhatsApp Business charges depend on type of usage (Marketing, Utility, etc)
AI Agents
Deploy AI customer support & sales agents
No set up charges
Overage charged at $0.12 per AI conversation
AI Consultancy Services
Tailor your AI agent to your needs
Personalised for your business workflow
From $125 per hour
Compare features & plans
Features
HELPDESK
Shared team inbox
Team members can collaborate around AI and human agent chats
Omnichannel inbox
Manage conversations from multiple channels in one inbox
Customisable webchat widget
Brandable widget for web and mobile, with chat history
Conversation assignment
Assign conversations to the appropriate AI or human agent in the workspace
Admin & agent user levels
Admin users control settings, users manage conversations
Message analytics
Dashboard to track message handling service levels
My inbox
Private inbox for all assigned conversations across workspaces
Conversation notes
Add internal comments to chats for members of your team
Attachments
Attach files to webchat and WhatsApp messages
GDPR compliance
Maintain compliance for message sending
Internal chat - coming soon
Conversation export - coming soon
Message forwarding
Transfer message by assigning to team member
Multiple workspaces
Deploy multiple workspaces for different teams, products, locations etc
Message notifications
Receive system notifications for new messages
Omnichannel chat
Start customer chat with webchat and proactively follow up with WhatsApp
Messenger & Instagram - coming soon
AI Agent
Agent store
Choose from agent templates for rapid go live and pre-evaluated output
Knowledge base
Create knowledge base containing business docs, URLs as source for AI responses
FAQs
Include FAQs for priority answering resource
Agent configuration
Configure your AI Agents to reflect your brand and style and test in the playground
Deploy multiple agents
Deploy dedicated AI agents with own knowledge base and human team for optimum results
Response adjustments
Train your knowledge base with adjusted responses for improved accuracy
Handoff to human agents
Assign AI chats to human agents for escalation, and assign back to AI for closure
Contacts
Import contacts
Import existing contacts via CSV file
Chat assignment
Define to which agent a contact's chats are assigned
Create tags
Segment contacts into groups for broadcast messaging etc
Contact details capture
AI agent captures customer's name, phone and email and saves to Contacts
Frequently asked questions
Can I cancel anytime?
Yes - there are no long-term contracts. You can upgrade, downgrade, or cancel your plan at any time from your account settings. If you cancel a paid plan, you'll retain access until the end of your billing period.
Do I need a credit card to start?
No. The Free plan and the 14-day Pro/Business trials require no credit card. You'll only be asked for payment details when you choose to continue on a paid plan after the trial.
Can I upgrade or switch plans later?
Absolutely. You can switch between plans at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. Downgrades take effect at the start of your next billing period.
Do I need technical skills to build no-code AI agents?
Not at all. Converso is designed so anyone can set up AI agents - just upload your knowledge base, choose an agent template, and deploy. Most teams are live within an hour with no developer involvement.
How do AI agents differ from chatbots?
Traditional chatbots follow fixed scripts and can only answer pre-programmed questions. Converso's AI agents are goal-oriented - they resolve issues, complete tasks, update systems, and know when to hand over to your human team with full context.
What happens when the AI can't help?
The AI seamlessly hands the conversation to a human agent on the same platform - with full context preserved. No separate tools, no lost information. Your team picks up exactly where AI left off.
Is my data secure?
Yes. All data is stored in the UK with full GDPR compliance and secure archiving. Converso is an official Meta Tech Provider for WhatsApp Business API integration.
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Ready to give
your team time back?
Start resolving support queries faster today. Your team focuses on conversations that need human expertise - AI handles the rest.
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